Bingo Deposit Help
Helping you make your online bingo deposit
At Vics Bingo we have set for your convenience the best and safest online deposit methods that our industry has to offer. However, restrictions or technical difficulties always exist and you might need extra assistance to further continue enjoying the great online bingo games options we offer at Vics Bingo. When this is the case we offer the best back up service you can wish for.
Our Vics Bingo Cashier Assistance Department will be able to help you out whenever your online bingo transaction has been declined, solve any puzzling questions you might have or even help you find a new online bingo deposit method that will help you get back to the great internet bingo games in no time!
Feel free to contact our Cashier Assistance Department at any time and via any method, such as help desk ticket, email or phone, and they will be more than glad to help you solve your situation or answer your bingo deposit questions.
Deposit Help FAQ
If you are experiencing difficulties with your online bingo depositing, feel free to read the following scenarios which we are sure will help you detect the issue with your online bingo transaction, and probably the solution as well! Should you still need assistance feel free to contact our bingo Cashier Assistance Department, which will be glad to help you further as much as needed.
Keep in mind that as part of our Fraud Control Procedures in Vics Bingo there will be times where customers will be prompted to submit paperwork to confirm certain data; please read our deposit page to find more information regarding this. We thank you in advance for your cooperation.
Credit Cards Details are incorrect
More than often, we try to deposit and the card is not going through, but you are more than certain that the card is valid, and has enough spending limits to make an online bingo transaction. Make sure the following items are checked:
One common question we receive from time to time is that you have registered your credit/debit card and you are trying to deposit, but getting a “We're sorry; your transaction could not be approved. According to our Card Processor, some of your Credit Card details are incorrect” message!
To remedy this issue, please remember your credit/debit card information needs to be complete, and match the profile information previously entered in your account. Follow these easy instructions to detect the problem and solve it properly:
Double check your profile and credit/debit card information:
Your name, address, telephone number and even postal information needs to be complete and correct, and matching the profile information as well. If any of this information is missing you will not be able to register a credit/debit card nor deposit.
Double check the credit card/debit card number:
Please make sure the number you entered is the correct card number, and it is complete. Please note that: American Express cards have 15 digits; Visa and Master Card have 16 digits. This applies all the same for debit cards of these companies. You will need to type in your card verification code (vin number); this number is a 3 or 4 digit combination depending on the card issuer. Visa and MasterCard have 3 digit combinations, and American Express is 4 digits.
If you need to update erroneous information please contact Deposit Help department for the proper aid, as only they are allowed to edit your account information. Once you contact them please be so kind of letting them know you need information editing and submit to them the proper information.
Credit Card Expiration Date is not valid
If you are trying to make an online bingo deposit but receive the following message: “We're sorry; your transaction could not be approved. According to our Card Processor your expiration date is incorrect” message it is because most probably by accident you entered a wrong expiration date for your card during the online registration process in your Cashier section, or you are trying to deposit with a no longer valid working card.
Please confirm your credit/debit card expiration date and if it needs editing please contact Deposit Help Department for the proper aid, as only they are allowed to change your account information. Once you contact them please be so kind of letting them know you need information editing and submit to them the proper information.
Your Card is still being denied
Credit/Debit cards are the fastest online deposit options we all have learned to use and trust, as they are easy to trace and keep up with, amongst other reasons. But as with any other online transaction they are subject to rules and regulations as well.
Certain Banks restrict online gaming deposits. This varies a lot and you might not be able to use your card on one website but still use it perfectly in another. Some banks allow high amounts in first transactions and others don’t. Sometimes it is a matter of the amount of existing funds in the account or a matter of timing between the issuer and the receiver.
Should your credit/debit card have met all the prior requisites of our bingo online deposit system, but you still are receiving a declination message please contact our Cashier Assistance staff for further help with your issue. Solutions can be as varied and simply as adjusting the amount to be deposited or waiting 10 minutes to try again.
Contact Deposit Help
Vics Bingo’s Cashier Assistance staff is ready to assist you as fast as possible with your questions or difficulties every day from 7am until 11pm EST.
Toll free number:
You can call us right away at 1-866-814-0052
Email:
deposithelp@vicsbingo.com Average response time is 5 to 40 minutes.
Live Support Help Chat:
Click here to open a chat window and receive real time assistance
Help Support Ticket:
Log in to your Vics Bingo account, click on the “help desk” tab and place a ticket with your inquiry. Average response time is 5 to 40 minutes.
